The VCU School of Business
Administrative Symposium

April 16, 2009

Program Logistics:

The program will be held at the new School of Business.

Please download our Program Brochure

Address - Snead Hall - 301 West Main Street Richmond VA 23284.

     Accessible Entrances:
     Snead Hall (two entrances); Main Street and Cary Street.

     For special accommodations, please call (804) 828-3165.

Program:

Time	Program
8:30 - 9:00 AM	Registration & Refreshments
9:00 - 9:45 AM	Keynote Speaker Ilene Maurer Manager of Factory Training and Communications Phillip Morris, USA
9:45 - 10:00 AM	Refreshments and Networking Break
10:00 - 11:45 AM	Six Sigma Tools for Office Personnel Lee Campe, Performance Excellence
11:45 - 12:45 PM	Lunch
12:45 - 2:15 PM	Office Automation & Data Security Michael A. Tharp, Director, Technology Services & Training VCU, School of Business
2:15 - 2:25 PM	Refreshments and Networking Break
2:25- 3:25 PM	Intra-Office Conflict Resolution Carmen Dailey, Consultant VCU, School of Business
3:30 - 4:30 PM	Technical Writing for Administrative Assistants R. Jon Ackley, Associate Professor VCU, School of Business
4:30 PM	Program Conclusions

Program Fee:

Program Fee is $225 The fee includes the program, parking, refreshments and lunch.

Refund Policy
VCU Center for Corporate Education's refund policy states that program registrants unable to attend will receive a refund under the following conditions:

2 weeks prior to the event - registration cost minus 30%
1 week to 2 weeks prior to event - registration cost minus 50%
Less than 1 week prior to event - no refund given

Included Parking:

Cary Street Parking Deck. Please see the map and direction..

To Register:

You can download the registration form below, complete it and fax it to us at 804/828-6615.

Click here to download the registration form.

School of Business,
Virginia Commonwealth University
Snead Hall, 301 W. Main Street, Box 844000
Richmond, VA 23284-4000
phone: (804)828-1595
fax: (804)828-8884

Center for Corporate Education
Virginia Commonwealth University
School of Business
Room 3105 A - Snead Hall, 301 W. Main Street, Box 844000
Richmond VA 23284-4000
Telephone: 804/828-3198
FAX: 804/828-6615
email: corp-ed@vcu.edu

Last Updated: 11/16/2009